Frequently asked questions

What is an Electronic Manual?

An Electronic Manual is an electronic book which can be viewed digitally on your computer. You can print out the manual from your home printer at your own convenience. All modern computers should be able to read .PDF files using Adobe Reader. Adobe Reader can be downloaded for free from the Adobe website if needed.

What format are the service manuals?

They are in PDF format. The downloads are zipped packages, you have to unzip them using Winzip or 7-zip before reading.

Can you explain the ordering process and how I will receive my manual?

Find the repair manual you want. Add it to the shopping cart, checkout with Paypal or your credit card. After your payment is done, you will get an email with the donwload password within 1 minute. Then follow the instruction to download the manual.

Do I need an account to order?

No. Just add the manuals to the shopping cart and checkout. You will get the download link immediately.

What is the difference between an owner's manual and a service manual?

A service manual is what a technician will use to repair a unit, containing schematics, parts list, etc.

An owner's manual is what a customer will receive in the box with instructions on how to operate the unit.

How do I pay?

Payment is received by Paypal. You can also make payment by your credit card via Paypal, it's easy, safe and fast.

Can I print the pdf download?

Yes, but quality depends on the equipment used.

How long will my manual be available for download?

The download link will expire after 72 hours of payment, or times of downloading. If you still can't get it, please contact us.

What is the size of the pdf file?

The PDF packages are rather large, but vary greatly between 30 mb and 1000 mb. You can check the size of every package before purchase.

Will you sell my information (e-mail, telephone number, etc.) to another party?

Under NO circumstances will we sell any of our client's information. We are people here to and would not want us done to us. Any information supplied on our site will never be given or sold to any other company/individual.

Can I use download accelerators, such as GetRight, FlashGet, FreeDownloadManager?

Yes, but we cannot offer support for these.

I forgot my password, how do I obtain it?

At the login page, click on the Get Password button.

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